Contact

Get in Touch with HENGYUAOLER

At HENGYUAOLER, your satisfaction is our top priority. Whether you have a question about our professional cordless nail drills, need assistance with your order, or want to share your nail art journey with us, our dedicated support team is always here to help!

How to Reach Us

• 📧 Email Support: support@hengyuaoler.com
  (For order-related inquiries, please include your Order Number (e.g., #1001) in the subject line so we can assist you faster.)
• ⏰ Customer Service Hours:
  Monday – Friday: 9:00 AM – 6:00 PM (EST)
  (We respond to all emails within 24 hours on business days. If you reach out over the weekend, we will get back to you first thing on Monday!)

Frequently Asked Questions (Quick Help)

• When will my order ship?
  Orders are processed within 1–2 business days. Once shipped, you will receive a tracking number via email.
• Do you offer a warranty?
  Yes! All HENGYUAOLER nail drills come with a 1-Year Warranty and a 30-Day Hassle-Free Return Policy.